FAQ

WHAT MAKES YOU GUYS DIFFERENT FROM THE REST?

We sell new and used auto parts lower than the rest, offering products and services to fit any budget. We also provide a one-stop-shop service for those in the Columbus area - auto parts and used cars for sale, free local delivery. plus a mechanic shop for repairs

THERE'S A PART THAT I NEED AND IT'S NOT LISTED ON YOUR SITE. DO YOU GUYS DO PART REQUESTS? 

Absolutely! Just give us a call or fill out the contact form on our contact us page, tell us what you're looking for and we will try our best to get you what you need..

HOW LONG DOES SHIPPING TAKE?

We ship directly from our warehouse in Columbus, Ohio to ensure faster delivery within the US and worldwide. Shipping and handling usually takes 1-3 days however we normally ship the same day. Small items are shipped through FedEx and larger items such as engines and transmissions are  shipped by freight. 

For more details, please visit our Shipping & Returns Page.

I NEED TO RETURN MY ORDER FOR A REFUND. WHAT'S YOUR POLICY? 

Refunds are issued if the part is damage or have a problem. Every part comes with a 45 day warranty, parts only. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.  We will also notify you of the approval or rejection of your refund. If the item is order as a mistake, there will be 15% restocking fee. No refund on shipping. If the problem arises from our mistake, we will send a return label and refund upon successful delivery of the item and must be in the same condition

For more details, please visit our Shipping & Returns Page.

If you have any questions, please feel free to contact us  and one of our Midwest Parts Experts will get back to you.